Information We Collect

How We Use Your Information

Your personal data serves several important purposes in delivering our financial education services. We use this information to provide access to course materials, track your learning progress, and communicate important updates about your enrollment.

• Delivering course content and educational materials tailored to your learning path
• Tracking progress through business strategy modules and providing completion certificates
• Sending course updates, new material notifications, and educational newsletters
• Processing payments and managing your account subscription status
• Providing customer support and responding to your inquiries
• Improving our platform based on user feedback and learning analytics
• Ensuring platform security and preventing unauthorized access

We analyze aggregated, anonymized data to understand learning patterns and improve our curriculum. This helps us identify which topics students find challenging and where we should develop additional resources.

Data Sharing and Third Parties

We work with carefully selected service providers to deliver our educational platform, but we maintain strict controls over how your data is handled. These partnerships are governed by comprehensive data processing agreements that align with South African privacy laws.

Your Rights and Choices

Under South African data protection laws, you have significant control over your personal information. We've designed our systems to make it easy for you to exercise these rights while maintaining the integrity of your learning experience.

• Access your personal data and download a copy of information we hold about you
• Correct inaccurate information or update your profile details
• Delete your account and personal data, subject to legal retention requirements
• Restrict processing of your data for specific purposes
• Object to direct marketing communications while remaining enrolled in courses
• Data portability - receive your learning records in a structured format

To exercise any of these rights, contact our privacy team at privacy@norexulavith.com. We'll respond within 30 days and verify your identity before processing requests that involve sensitive account changes.

You can update most of your personal information directly through your account dashboard. For course-related communications, you can adjust notification preferences in your settings while staying informed about important account and safety updates.

Data Security and Protection

We implement comprehensive security measures to protect your personal information and learning data. Our approach combines technical safeguards, operational procedures, and regular security assessments to maintain the highest standards of data protection.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our educational services and comply with applicable legal requirements. Different types of data have varying retention periods based on their purpose and legal obligations.

Active student records are maintained throughout your enrollment and for two years after course completion to provide ongoing access to certificates and learning records. Financial records are retained for seven years in accordance with South African tax and business record requirements.

When you request account deletion, we remove personal identifiers within 30 days while preserving anonymized learning analytics that help improve our courses for future students. Some information may be retained longer if required for legal compliance or dispute resolution.

International Data Transfers

While our primary operations are based in South Africa, some of our technology partners and service providers may process data in other countries. We ensure these transfers comply with applicable data protection laws through appropriate safeguards and contractual protections.

All international data transfers are governed by standard contractual clauses or adequacy decisions that provide equivalent protection to South African privacy standards. We regularly review these arrangements to ensure ongoing compliance with evolving international data protection requirements.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience and provide personalized content recommendations. These technologies help us remember your preferences, track course progress, and analyze how our educational content performs.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur to our data processing practices. When updates are made, we'll notify active users via email and display a prominent notice on our platform for 30 days.

Significant changes that affect your rights or how we process personal data will require explicit consent before implementation. Minor updates for clarity or legal compliance may take effect immediately with appropriate notification.

Previous versions of our privacy policy are archived and available upon request for users who need to reference historical data processing practices during their enrollment period.